Scrum Master Plus Certification - Foundational Level | Scrum Intelligence

Scrum Master Plus
★ Core Scrum Master Skills ★
Sprint Planning Set the goal
Daily Standups Stay aligned
Backlog Refinement Keep it ready
Retrospectives Improve each sprint
Why Scrum Master
Lead teams to deliver value every sprint
One of the most in-demand agile roles globally
★ Certification Benefits ★
Digital Badge LinkedIn-ready
2 Exam Attempts Included
Lifetime Validity No renewal
Global Recognition 100+ countries
Career Impact
Boost salary potential up to 25%
Stand out with dual credentials
Foundation

What is Scrum?

Scrum is a lightweight framework that helps individuals, teams, and organisations generate value through adaptive solutions for complex problems. Created by Ken Schwaber and Jeff Sutherland, Scrum is the world's most widely adopted agile framework — used by over 58% of software organisations globally and across banking, healthcare, e-commerce, and government sectors.

Scrum breaks complex work into short focused cycles called Sprints — typically 1 to 4 weeks — and continuously inspects and adapts based on real feedback. This allows teams to deliver value early, change direction quickly, and improve continuously.

Official Definition · Scrum Guide 2020
"Scrum is a lightweight framework that helps people, teams and organisations generate value through adaptive solutions for complex problems."
Ken Schwaber and Jeff Sutherland

The Three Pillars of Scrum

🔍
Transparency
All significant aspects must be visible to those responsible for the outcome.
🔎
Inspection
Practitioners regularly inspect artifacts and progress to detect undesirable variances.
Adaptation
When inspection reveals problems, the process must be adjusted as soon as possible.

The Five Scrum Values

C
Commitment
The Scrum Team commits to achieving goals and supporting each other — accountability for outcomes.
F
Focus
Primary focus on Sprint work and goals — eliminating multitasking and improving quality.
O
Openness
The team and stakeholders are open about all work and challenges they face.
R
Respect
Team members respect each other as capable, independent individuals — the foundation of trust.
C
Courage
The courage to do the right thing, surface impediments honestly, and have difficult conversations.

The Three Scrum Accountabilities

🎯
Scrum Master
Accountable for establishing Scrum. Coaches the team, facilitates events, removes impediments.
💡
Product Owner
Accountable for maximising product value. Manages the Product Backlog and Product Goal.
⚙️
Developers
Self-managing professionals committed to creating a usable Increment each Sprint.

The Five Scrum Events

🔄 The Sprint
The heart of Scrum — fixed-length event of 1 month or less. All other events happen within the Sprint.
📋 Sprint Planning
Initiates each Sprint. Team defines Sprint Goal and selects backlog items. Max 8 hours.
☀️ Daily Scrum
15-minute daily event for Developers to inspect progress and adapt the Sprint Backlog.
🔍 Sprint Review
Inspect Sprint outcome with stakeholders. Collaborative working session. Max 4 hours.
💬 Sprint Retrospective
Team inspects how the Sprint went and creates improvement plan. Max 3 hours.

The Three Scrum Artifacts

📋
Product Backlog
Commitment: Product Goal
Ordered list of everything needed in the product. Single source of work.
Sprint Backlog
Commitment: Sprint Goal
Sprint Goal + selected items + delivery plan. Created by Developers.
Increment
Commitment: Definition of Done
Concrete stepping stone toward Product Goal. Must be usable.

Why Scrum Matters — Industry Data

58%
of software organisations use Scrum
37%
faster time-to-market with agile
25%
salary premium for certified professionals
70%
of Indian IT companies use agile

Scrum vs Traditional Project Management

Aspect Scrum Traditional
PlanningAdaptive — evolves with learningPredictive — planned upfront
DeliveryIncremental — value every SprintSequential — value at end
ChangeWelcomed — competitive advantageResisted — formal process
CustomerContinuous — every SprintMinimal — start and end
TeamSelf-managing, cross-functionalHierarchical, specialised
Overview

About Scrum Master Plus

The Certified Associate Scrum Master Plus by Scrum Intelligence is an entry-level Scrum Master certification designed for professionals who want to build a career in Agile project delivery. As organizations across software development, IT services, finance, healthcare, and manufacturing continue to adopt Agile ways of working, the demand for skilled Scrum Masters has grown steadily, making this one of the most sought-after entry points into Agile careers today.

A Scrum Master is the servant-leader of a Scrum Team. Unlike a traditional project manager, a Scrum Master does not assign tasks or control the team — instead, they facilitate the Scrum framework, remove impediments that slow the team down, coach the team toward self-organization, and help the organization understand and adopt Agile and Scrum practices. This makes the role equal parts facilitator, coach, and change agent.

This certification program is built around Scrum Intelligence's AI-powered learning platform, which adapts to your pace and reinforces concepts through scenario-based practice rather than rote memorization. You will study the Scrum Guide in depth — covering the three Scrum roles, five Scrum events, and three Scrum artifacts — and learn how to apply Scrum values (commitment, focus, openness, respect, and courage) in real team settings.

What sets this program apart is flexibility: you can complete it as a standalone Scrum Intelligence CertiPlus credential, or combine it with an official exam voucher from a globally recognized body — Scrum Alliance (CSM), Scrum.org (PSM I), or Scaled Agile (SAFe SM). This means you can start with foundational Scrum knowledge and walk away with a credential that is directly recognized by employers and hiring managers evaluating Agile talent.

Whether you are a project coordinator moving into Agile delivery, a developer or QA professional who wants to understand the facilitator's side of Scrum, or a student preparing for your first Agile role, this Associate-level Scrum Master certification gives you a structured, practical, and verifiable foundation to build on.
What You Will Learn

Learning Objectives

1
Explain the Scrum framework: roles, events, and artifacts
2
Describe the responsibilities of a Scrum Master as a servant-leader and facilitator
3
Facilitate Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective effectively
4
Identify and remove impediments that block team progress
5
Apply core Agile values and principles from the Agile Manifesto
6
Coach a team toward self-organization and continuous improvement
7
Understand how the Product Backlog and Sprint Backlog are created and refined
8
Recognize common anti-patterns in Scrum adoption and how to address them
Course Content

Detailed Syllabus

Module 1: Foundations of Agile and Scrum

Origins of Agile, the Agile Manifesto and its 12 principles, how Scrum fits within the Agile family of frameworks, and why organizations adopt Scrum.

Module 2: The Scrum Framework

The three Scrum roles (Product Owner, Scrum Master, Developers), the five Scrum events, and the three Scrum artifacts, with a focus on how they work together as an empirical process.

Module 3: The Scrum Master Role

Servant-leadership, coaching versus managing, facilitation techniques, and how a Scrum Master supports the Product Owner, the Developers, and the wider organization.

Module 4: Running Effective Scrum Events

Practical facilitation of Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, including common pitfalls and how to keep events focused and time-boxed.

Module 5: Managing the Product and Sprint Backlog

Backlog refinement, writing effective user stories, estimation techniques (story points, planning poker), and prioritization approaches.

Module 6: Metrics, Impediments, and Continuous Improvement

Velocity, burndown/burnup charts, identifying and escalating impediments, and using retrospectives to drive real improvement.

Module 7: Exam Preparation

Practice questions, review of key terminology, and guidance for taking your chosen certification exam (CertiPlus and/or your selected partner exam).

Who Should Attend

Is This Right For You?

This certification is best suited for:

Aspiring Scrum Masters with little or no prior Agile experience
Project coordinators, team leads, or project managers transitioning into Agile roles
Developers, testers, or business analysts who want to understand Scrum from the facilitator's perspective
Students and early-career professionals building a foundation in Agile delivery
Anyone preparing for an entry-level Scrum Master role or an official exam such as CSM, PSM I, or SAFe SM

Prerequisites

None. Prior experience in project environments is helpful but not mandatory.
Certification Assessment

Exam & Certification Details

📝
60
Questions
⏱️
90
Minutes
🎯
70%
Pass Score
🔄
2
Attempts
Certification Details
Exam FormatOnline proctored — take from any location with webcam
Question TypeScenario-based multiple choice
Passing Score70% — 42 out of 60 questions correct
Duration90 minutes
Attempts2 included in course fee
CertificateDigital certificate within 24 hours of passing
Digital BadgeLinkedIn-shareable badge within 48 hours
ValidityLifetime — no expiry, no renewal fee
LanguageEnglish
Practice Exams2 full-length practice exams included
The Scrum Intelligence CertiPlus assessment is a scenario-based, open-book exam that checks your understanding of Scrum roles, events, and artifacts, and your ability to apply them to realistic team situations. It can be taken online, at your own pace, once you have completed the course material.

If you choose a combo option, you will also sit the official exam of your selected partner:

CSM (Certified ScrumMaster) from Scrum Alliance: a proctored, closed-book exam covering Scrum fundamentals.
PSM I (Professional Scrum Master I) from Scrum.org: a timed, closed-book exam with multiple-choice, multiple-answer, and true/false questions.
SAFe SM (SAFe Scrum Master) from Scaled Agile: an exam focused on applying Scrum within a Scaled Agile Framework (SAFe) enterprise context.

Exact question counts, time limits, and passing scores are set by each partner organization and may change over time — refer to the partner's official site for the current exam specification before you book your attempt.
Career Outcomes

Your Career After Certification

Entry Level (0-2 yrs)
₹6–10 LPA
With CertiPlus + CSM
Mid Level (3-5 yrs)
₹10–18 LPA
Senior Scrum Master
Senior (6+ yrs)
₹18–28 LPA
Agile Coach / Lead

Data from Naukri, LinkedIn Salary Insights, Glassdoor India 2024-2025. Individual outcomes vary.

Scrum Master is consistently ranked among the most in-demand Agile roles across industries such as software development, IT services, finance, healthcare, and manufacturing. Holding a recognized Scrum Master credential can help you:

Qualify for entry to mid-level Scrum Master and Agile Coordinator roles
Stand out in a competitive job market with a verifiable, industry-recognized credential
Build a foundation for more advanced Agile career paths such as Agile Coach, Release Train Engineer, or Product Owner
Demonstrate practical facilitation and servant-leadership skills to current or prospective employers

Compensation varies significantly by region, industry, and experience level — research current salary data for your specific market rather than relying on generic figures.
FAQs

Frequently Asked Questions

Do I need prior Agile experience to take this certification?
No. This certification is designed for beginners and does not require prior Scrum or Agile experience. The course starts from the fundamentals of Agile and builds up to practical Scrum Master skills.
What is the Certified ScrumMaster® (CSM)?
The Certified ScrumMaster® (CSM) is a globally recognised credential that validates your understanding of the Scrum framework and your ability to serve as a Scrum Master. It demonstrates that you can facilitate Scrum events, coach teams, and help organisations adopt agile ways of working.
What is the difference between the standalone option and the combo options?
The standalone option includes the Scrum Intelligence CertiPlus training and exam only. The combo options add an official exam voucher from a partner organization (Scrum Alliance, Scrum.org, or Scaled Agile), so you earn two credentials instead of one.
Is the exam fee included in the course price?
Yes, the course price covers the first two attempts of the certification examination. If you do not pass on the first attempt you have a second attempt included at no additional cost.
How long do I have to complete the course and exam?
You can learn at your own pace. Access to the course material does not expire, and you can schedule your CertiPlus exam attempt whenever you feel ready.
How long is the CSM certification valid?
The CSM certification is valid for two years. After two years you can renew it by completing Scrum Education Units (SEUs) and paying a renewal fee to maintain your certified status.
Is the certification recognized by employers?
The CertiPlus certification is issued by Scrum Intelligence and demonstrates verified knowledge of Scrum. If you choose a combo option, you also receive a credential from a globally recognized body such as Scrum Alliance, Scrum.org, or Scaled Agile.
Do I need any prior experience to enrol?
No prior experience is required. The CSM is a foundational level certification suitable for anyone who wants to learn Scrum and agile practices. Some familiarity with project work is helpful but not mandatory.
What happens if I do not pass the exam on my first attempt?
Retake policies depend on the exam you take. For the CertiPlus exam, contact our support team for retake options. For partner exams (CSM, PSM I, SAFe SM), retake policies and any associated fees are set by the issuing organization.
What is the passing score for the CSM exam?
You need to correctly answer at least 37 out of 50 questions to pass the CSM exam, which is a score of 74%. The exam is multiple choice and you have 60 minutes to complete it.
Can I upgrade from the Associate to the Professional certification later?
Yes. Many candidates start with the Associate-level certification and progress to the Professional-level certification once they have gained hands-on Scrum Master experience.
How is the training delivered?
Your CertiPlus course material is delivered online and is entirely self-paced. Once enrolled, you get immediate access and can work through the modules whenever it suits you — evenings, weekends, or in short sessions across a few weeks. There are no fixed class timings to attend and no need to take leave from work. The assessment is also taken online at a time you choose.
What jobs can I get with a CSM certification?
CSM certification qualifies you for roles including Scrum Master, Agile Coach, Project Manager, Team Lead, Business Analyst, and Agile Project Manager. Scrum Masters are in high demand across IT, banking, healthcare, and e-commerce sectors.
What is the average Scrum Master salary in India?
The average salary for a certified Scrum Master in India ranges from $6 to $18 lakhs per annum depending on experience, location, and industry. Senior Scrum Masters and Agile Coaches can earn significantly more.
Can I access the course materials after the training?
Yes, you will have access to all course materials, recordings, and resources through your Scrum Intelligence student portal after the training is complete.
How do I enrol in the CSM course?
Enrolment is via voucher. Create a free account on Scrum Intelligence, then contact us to request your enrolment voucher. Once you receive your voucher code, use it on the enrolment page to complete your registration at no additional cost.
Quick Facts
LevelFoundational
TrackScrum Master
Duration16 Hours
ExamIncluded
Attempts2 Included
BadgeDigital ✓
ValidityLifetime
LanguageEnglish
Combine With

Earn alongside an officially recognised certification for maximum career impact.

🎓
CSM (by Scrum Alliance)
Learn more ↗
🎓
PSM-I (by Scrum.org)
Learn more ↗
🎓
SAFe SM (by Scaled Agile)
Learn more ↗
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🎓
Aria - Scrum Intelligence
🎓
Hi! I am Aria. Ask me about certifications, enrollment or salaries!
Which cert suits me?CSM vs PSM?How to enroll?